Learn how leading firms turn a partner's client relationships into an asset the whole firm can grow from.
When a partner retires, moves firms, or simply gets busy, the client relationship built over a decade often leaves with them. Origination credit disputes, stalled succession plans, and relationships nobody else at the firm can access are not edge cases. They are what happens when relationship knowledge lives in one person's head instead of the firm's data.
Litera has spent 30 years building and investing in the technology behind how law firms grow, which is why our portfolio of growth solutions turns that kind of firm knowledge into a shared, growing asset: one that doesn’t depend on everyone remembering to update a spreadsheet.
Join Litera and a panel of business development and client relations leaders, in partnership with LSSO and Postilize, to see how firms are managing origination credit, protecting key client relationships through succession, and surfacing new opportunities in time to act as an advocate for their clients.
This is not a conversation about better contact management. It is about what it takes to make relationship intelligence a firm-wide asset instead of an individual one.
You will walk away with a clearer view of what relationship capital actually costs to ignore, and what leading firms are doing differently.
What you'll learn:
This session is the first installment in Litera's From Contacts to Clients series, exploring how firms turn relationship data into sustainable growth. More sessions to come.
When a partner retires, moves firms, or simply gets busy, the client relationship built over a decade often leaves with them. Origination credit disputes, stalled succession plans, and relationships nobody else at the firm can access are not edge cases. They are what happens when relationship knowledge lives in one person's head instead of the firm's data.
Litera has spent 30 years building and investing in the technology behind how law firms grow, which is why our portfolio of growth solutions turns that kind of firm knowledge into a shared, growing asset: one that doesn’t depend on everyone remembering to update a spreadsheet.
Join Litera and a panel of business development and client relations leaders, in partnership with LSSO and Postilize, to see how firms are managing origination credit, protecting key client relationships through succession, and surfacing new opportunities in time to act as an advocate for their clients.
This is not a conversation about better contact management. It is about what it takes to make relationship intelligence a firm-wide asset instead of an individual one.
You will walk away with a clearer view of what relationship capital actually costs to ignore, and what leading firms are doing differently.
What you'll learn:
- Why relationship data becomes a real firm asset only when it is shared, not siloed
- How firms are resolving origination credit and succession planning with relationship intelligence instead of tribal knowledge
- What proactive, AI-enabled relationship intelligence looks like when it is actually adopted, not just installed
This session is the first installment in Litera's From Contacts to Clients series, exploring how firms turn relationship data into sustainable growth. More sessions to come.
Speakers

Rachel Merrick-Maggs
Vice President, Strategic Growth, Litera
Vice President, Strategic Growth, Litera

Jody Glidden
Founder & CEO, Postilize
Founder & CEO, Postilize

Jonathan Clemente
Director of Clients and Industries, Duane Morris LLP
Director of Clients and Industries, Duane Morris LLP
Jessica Davis
Director, Matter Performance & Service Innovation, McCarter & English LLP
Director, Matter Performance & Service Innovation, McCarter & English LLP
Jessica Davis
Director, Matter Performance & Service Innovation, McCarter & English LLP
Director, Matter Performance & Service Innovation, McCarter & English LLP
Jessica Davis
Director, Matter Performance & Service Innovation, McCarter & English LLP
Director, Matter Performance & Service Innovation, McCarter & English LLP
Register Now
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Litera brings the whole practice of law together on one connected platform, with specialist tools available for the complex work that transactional work requires. Your firm can start with the workflow that matters most today, then add more as your needs grow. It all runs where your lawyers already work, in Microsoft Word, Outlook, the web, Google Workspace, and on iOS.

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