Law firms have spent the last two years investing heavily in AI: new platforms, new agents, new pilots, a new generation of AI-first tools.
Yet day-to-day legal work has not seen material efficiency or performance gains yet. Critical insights remain locked in disconnected systems. Lawyers don't trust outputs they can't verify on high-stakes work. And when AI compresses billable hours without expanding client relationships, the math on Return on AI (RoAI) quietly starts to slip because efficiency without growth is a dangerous bet.
This masterclass tackles the question most firm leaders are asking behind closed doors: why does it still feel like new software, same problem and what are the firms actually pulling ahead doing differently? Drawing on 30 years of legal-specific experience and work alongside more than 15,000 legal teams, Litera will share what's stalling, what's working, and where the next generation of legal technology is headed.
During this recorded session, you will learn:
- Why AI adoption stalls at the lawyer's desk: the factors preventing firms from seeing material benefits due to GenAI deployment
- Where leading firms are actually seeing returns: how connected workflows built on deterministic, rules-based accuracy outperform probabilistic AI on the high-stakes work where a wrong answer carries real risk
- What the next generation of legal technology looks like: AI embedded where lawyers already work, surfacing experience, client, and matter intelligence in real time, without new platforms, new logins, or behavior change
- How to measure the real RoAI: not efficiency alone, but the compounding combination of time reclaimed, deeper client trust, and revenue growth, so the three outcomes only a unified platform can deliver at once
Walk away with a clearer view of why most AI investments stall, where leading firms are quietly winning, and what it looks like when connected intelligence finally meets the lawyer at the point of work.