The Capacity Gap: Why In-House Legal Teams Still Can’t Keep Up

Headcount is flat. Contract volume isn’t. Outside counsel spend is under scrutiny, the business expects faster answers, and the C-suite keeps asking why AI hasn’t solved it yet.

The truth is, most Legal AI makes individual tasks faster without changing the structural math. Your team still routes the same categories of work to outside counsel because the AI isn’t accurate enough, governed enough, or integrated enough to handle it in-house at the standard your GC needs.

But some teams have made the shift — pulling contract review, due diligence, and bulk document work back from firms and handling it themselves, with results the department can stand behind.

Join Litera’s Dennis Garcia, VP, General Counsel and Liam McGannon, a product management expert, for 45 minutes on what it actually takes to close the in-house legal capacity gap — which work moves, what makes it safe to move, and how peer teams made it happen.


You’ll walk away with:

• A clear-eyed look at why AI hasn’t closed the capacity gap for most in-house teams — and what’s different about the ones where it has
• Specific work categories peer GCs have pulled back from outside counsel and handled in-house with governed AI
• The trust threshold: what “accurate enough to sign off on” actually means and why general-purpose AI doesn’t meet it
• How to build the case for the technology investment that makes insourcing work